Shipping & Returns

About US


We are a UK company with regional warehouses in London, United Kingdom, Berlin, Germany and Barcelona, Spain. With 24 localized websites delivering to over 220 countries, our 2,50 employees work together every day to meet your needs.






Can you ship to my country?


We can ship our products to almost every country.(Europe,Asia,Afica,North and South America) You can confirm your country with the above drop-down list. We ship to all countries in the list.



Free shipping on orders of $100 + free & easy returns!



We make every effort to ship your order the same day if your order is received Monday through Friday until 4:50pm Eastern Standard Time (EST).


We are proud to announce we are now shipping International orders with DHL,UPS and Royal Mail. We have chosen to ship with them because of their quick and reliable shipping and hope you have a great experience receiving our items. All orders are shipped from London, UK. (United Kingdom).



Delivery dates are an estimate and are not guaranteed. Next day service is not available for international shipments.

We are not responsible for shipping costs of any returns for pre-approved international orders.



"Free Shipping" Explained


we have made it even easier to take advantage of the Free Shipping promotion.This is how your order may become eligible for Free Shipping:

For a limited time offer, all orders $100 or more will qualify for the Free Shipping promotion!

*Major Appliances and PromoCode items are excluded from this offer.* Free shipping applies for all countries over the world.

Our company reserves the right to change or terminate the Free Shipping promotion at any time without any notice.



We ship to over 220 countries across the globe, including countries within Southeast Europe. We ship ALL OVER EUROPE. FAST AND PRECISE


We ship ALL OVER EUROPE, North America, South America, Asia, Africa, Australia. FAST AND PRECISE. Wherever you might be in Europe, we deliver! Thanks to the effective cooperation with UPS, DHL, and Royal Mail, we're able to deliver any amount of Laptops ANYWHERE IN EUROPE. Most of Europe: delivery within 3-7 days Rest of the world: delivery within 7-15 days.

When Will My Order Arrive?


We understand that getting your items quickly is important to you. Your order will be shipped within 48 hours. You can track your package with the tracking code provided and it will be delivered within 3-15 working days. No matter where you are, you do not pay the tax.In the unlikely event that you are required to pay for it, we will pay for it unpon the recipt of the tax bill.


Once you have selected all of the products you desire to purchase, you will find a shipping calculator in your cart. The shipping calculator will estimate the cost of shipping by entering the zip code of your location.During checkout the delivery charge will be confirmed once your delivery address has been entered. Orders shipped to AZ, CA, GA, IN, IL, TN, TX , NV, and WA are subject to state and local sales tax, as applicable. We will pay for it unpon the recipt of the tax bill.


  • We require a signature for deliveries over $250.00
  • We ship on weekends or major holidays
  • We are not responsible for shipments which are delayed due to causes beyond the control of our carriers, including, but not limited to the following: Acts of God, riots, strikes or other labor disputes, air traffic control delays, disruptions in air or ground transportation networks due to events such as weather phenomena and natural disasters




    The total price of your shopping cart is all you need to pay, which means that when you buy your laptops, all taxes, fees and charges have bee included. We accept credit cards payment and we are in compliance with the Payment Card Industry Security Standards Council standards. Your card is 100% safe on our site.(Note: The Cash On Delivery Service is available for packages shipped to Germany and France only!)



    Great Packing, No Compromise


    Wrap the laptops on all sides with at least 3" to 4" of air-cellular cushioning material such as Bubble Wrap to minimise movement in transit. Place the wrapped item inside a sturdy outer box. Accessories that are wrapped in appropriate amounts of cushioning can also be placed in any open spaces of the box. Fill all spaces with additional cushioning so that the wrapped item fits tightly inside the box. If no open spaces exist, pack accessories in an additional box. Close and seal both the top and bottom of the box with three strips of pressure-sensitive plastic tape that is at least 2" wide. Tape all seams or flaps..



    Delivery Attempts


    The shipping courier will make three attempts to deliver your merchandise and will leave a message notifying you of the attempt. If the package is undeliverable after three attempts, the product will be returned to our warehouse. You will be credited for the price of the item, but you will not be credited for any shipping and handling charges you may have been charged. If you refuse delivery, a credit will be issued for the price of the product but not for shipping charges (if applicable). All credits will be applied to the payment method in the original order.



    Leaving Signed Notes


    By leaving a signed note giving the courier permission to leave a package at the door, you have relinquished our company and the courier of any and all responsibility for loss or damage.



    Oversized Shipments


    Due to their size, orders for more than 5 laptops will arrive via freight delivery. Tracking information and delivery instructions will be provided via e-mail, once your order ships. You will be contacted by the delivery company to arrange a delivery time.


    Please note: To report any damage that occurred during delivery, Our office must be contacted within the first 48 hours of receiving your product. For your protection please inspect your package at the time of delivery and do not sign for or accept any shipping container with external damage.



    Order Processing


    Orders shipping will be processed within 1-2 business days. To protect you as a credit card holder we may request additional information that may delay your order process. If additional information is needed you will be notified via phone or email.



    Track My Order


    To track your order, please click here. Or you can email us with your username and order number, then you will receive more information about your order.



    Product warranty claims


    This covers you for quality issues within the warranty period. Every product has a specific warranty period. If it is not stated in the product listing, contact us.

    1. Make a video or photo showing the issue & apply after-sales service in my order.

    2. We will Contact you for more information or give you a response about your claim within 2 Business days.

    3. If it is covered under our Guarantee; you will likely be asked to return the product to us. Responsibility for the payment of shipping charges is determined on a case by case basis; usually the shipping costs for warranty claims are shared between us and the customer.



    Free & Easy Returns


    In most cases, items can be returned within 3 days after delivery or 30 days after shipment if the delivery date is not traceable. If your order was shipped to Brazil or Russia, you can send it back to us within 40 days after shipment. You will receive an e-mail containing the shipment date and other details of your order after it has been shipped. Some products have different policies or requirements associated with them. If the item is still within the validity period of this warranty:We will reimburse you for the return shipping fees after the defective item has arrived in our warehouse. Any further costs incurred during the return process will be at the customer’s expense. If the item is outside the validity period of this warranty: The customer shall be held responsible for all the shipping fees and charges when returning the defective product.